Last updated: May 1, 2025
1.1. Who We Are:
Time Sphere (“we,” “our,” “us”) is committed to protecting your privacy and handling your personal data responsibly.
1.2. Purpose of This Policy:
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, make purchases, or interact with us.
We collect several types of information, depending on your interaction with us:
2.1. Personal Information:
Full name
Email address
Phone number
Shipping and billing addresses
Payment details (handled securely via third-party processors)
2.2. Transaction Information:
Order details, purchase history, and delivery status.
2.3. Technical Information:
IP address
Browser type and version
Device type
Cookies and tracking technologies (see Section 7)
2.4. Communication Data:
Emails, chats, or phone interactions between you and our support team.
We use your information for the following purposes:
3.1. To Process Orders:
Handle payments, shipping, delivery, and order confirmations.
3.2. To Communicate with You:
Send order updates, respond to inquiries, and provide customer support.
3.3. To Improve Our Services:
Analyze user behavior and preferences to enhance our website, products, and marketing.
3.4. For Marketing (if consented):
Send promotional offers, newsletters, or product updates if you have opted in.
3.5. For Legal Obligations:
Comply with applicable laws, tax requirements, and fraud prevention.
We do not sell or rent your personal information. However, we may share it in these limited cases:
4.1. Service Providers:
With trusted third-party companies for payment processing, courier delivery, or marketing support.
4.2. Legal Compliance:
If required by law or government authorities.
4.3. Business Transfers:
If Time Sphere merges, sells, or transfers assets, customer data may be part of the transfer.
We implement strong safeguards to protect your data:
5.1. Technical Measures:
Secure servers, encrypted connections (SSL), and restricted access to sensitive data.
5.2. Organizational Measures:
Training for staff, limited access controls, and regular system updates.
5.3. Third-Party Security:
We work only with reputable payment gateways and service providers who comply with data protection standards.
Depending on local laws, you may have the right to:
6.1. Access Your Data:
Request a copy of the personal data we hold about you.
6.2. Correct or Update:
Ask us to correct inaccurate or outdated information.
6.3. Delete Your Data:
Request deletion of your data, subject to certain legal or operational obligations.
6.4. Withdraw Consent:
Opt out of marketing communications at any time.
To exercise these rights, contact us at hanzlahjanjua1@gmail.com.
7.1. What Are Cookies?
Small files placed on your device to enhance website functionality and collect analytics.
7.2. Why We Use Them:
To improve user experience, remember your preferences, and analyze site traffic.
7.3. Managing Cookies:
You can adjust your browser settings to decline cookies, though some site features may not work properly.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal or accounting requirements.
When data is no longer needed, we securely delete or anonymize it.
If we transfer data outside Pakistan (for example, to global service providers), we ensure appropriate safeguards are in place to protect your data.
We may update this Privacy Policy from time to time.
We will notify you of major changes by posting an updated version on our website with the revision date.
If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at:
📧 Email: handchoices@gmail.com
📞 Phone/WhatsApp: +92 311 9442017
⏰ Support Hours: Monday–Saturday, 10:00 AM – 8:00 PM
